Failed to provide you with a legal receipt. But I already paid my phone bill just need to pay the $5 fee for the 2GB!!! Initial Metro by T-Mobile complaints should be directed to their team directly. She asked us if we wanted phone covers immediately after choosing our phones and my husband informed her we always get them somewhere else. Metro by T-Mobile is a prepaid wireless service in the United States. Please describe the incident in as much detail as possible. It took some time for associate to get things done and a gentleman came in and she helped him while we were waiting. Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone Hi my name is Regina METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000 Use this comments board to leave complaints and reviews about Metro by T-Mobile. I said thank you how nice. Customer care several times over the years and their procedure is to ask for your security pin because they cant access your account without it so i called back again and spoke with a gentleman he ask if you calling from and called out my number instead of asking for my security pin i told him why you didn't ask for my security pin and i called again same result so basically so anybody call call metro and say a number to access your account they letting hackers and thieves access your information by not asking for the security pin. This company does respond, but not as often as you'd expect them to. Customer Service. Horrible management, horrible service. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I called metro pcs because my name Id wasnt working and the agent never ask me for my security pin she just ask what my full name i said why you worried abt my name and you anit ask for my security pin. My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. Submit a paper comment form, which are available inside all Metrorail stations. Not bad, but could've been way better. Please direct any such notice to Asurion Legal Department, 648 Grassmere Park, Nashville, TN 37211 or contact by email at [email protected]. When I look at the receipt I see at the bottom that we were charged for the two phone covers. The data just spins and spins. MetroPCS Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. To add a complaint, scam or a fraud report simply fill out the form below. Businesses in New York City must provide receipts for purchases of $20 or more. Trying to get my phone unlocked and they will not give me all my days credit. 14,933 complaints closed in last 3 years. My bill is due June 26, 2020?? 1 877 763-7374. Defendant 21st Century Bidding Corp. ("21st Century") was among the successful bidders in the DEF auction. CALL and COMPLAIN!! "Abusive sales tactics are rampant at Metro stores," the complaint says. E. OIG Filed Complaints with Consumer Protection Agencies On August 8, 2012, the OIG filed the complaints on behalf of Metro with the following agencies concerning the scam UST bills sent to Metro departments: • California Department of Consumer Affairs • … This woman needs to be fired. Metro PCS Scam Jan. 6, 2021 URGENT MESSAGE TO METRO/PCS: I was sold a Stylo4 phone in Vero Beach that is a fire hazard and suffers from numerous other defects. ARE YOU FED UP WITH METRO PCS, like I AM!!! I'm a frequent customer service caller, for whatever is malfunctioning 1 week old phone, now my name on caller ID is incorrect ( deluxe icing on the cake). Will not load anything most if the time... Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. On [protected] I went to pay bill for a relative. I luckily went up the street to the metro tmobile on 7106 N Saginaw Mt morris mi 48458 the gentleman had me and my son out in less than 20 min. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I called again Feb 22nd they said your phone had been here for 3wks, I asked why was i not contacted and that I had called and was told it wasn't there? I asked for a refund since I haven't had service and my plan is prepaid! Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. "At least several dozen have sold used phones to consumers as though they were new, charged consumers for … Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks. Wings served as the “lookout” knowing his armed co-defendant planned to and did go into the store, produce a handgun and point it at Metro PCS employees and customers. Why did yaw suspend my service for only $5 when my bill is paid in full??? 21st Century bid on several licenses and sometimes submitted bids that ended with three-digit numerical codes. Labels: corporate office information. © 2004-2021 ComplaintsBoard.com. Trouble shooting for nothing. For Web support and questions about metro.ca or coupons, please dial Enrolled you in a financing contract without your consent. These people have wasted enough of my time with the run around. We get our bag with the boxes for phones and we leave with our new phones. We were very appreciative and I thanked her about four times. I'm looking into what can be done. Maybe if I switch back to att they will . Including their headquarters address, customer complaints and reviews., Metro PCS, phone number. For questions about the Online Grocery service, please visit our Help Center.. Mistake to step in this store. I went into the store on 09/15/19 with my husband. All I could do is pay sticker price for a new phone the night it happen because I had to have one the next day. There's no telling how many people she's done this to. On September 9, 2018, Deandre Wings, along with co-defendants, robbed a Metro PCS store on DaBaliviere Avenue. If you would like to speak with someone, please contact. 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