We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. Upon checking in, we waited almost an hour to get a room. Two stunning towers house 344 rooms, and each boasts a private balcony with excellent views of the Caribbean or the garden. Primarily due to the disrespectful actions of Eduardo! My oldest daughter misses the great animation team: Pepe, Leonardo, Miguel, Cinthya, Claudia, Jorge, David and Noel. Grand Park Royal Luxury Resort Cozumel - All Inclusive Playa Paraiso, KM 3.5, Carretera Costera SUR, Cozumel, Q. Roo Mexico 77600, QR, 77600, Mexico . They were not enforcing in the adults only area. Property Features. From some of our rooms, you will be able to see the big cruise ships when they are docked at the port. Room - Super Saver All Inclusive Amenities! I just want to recommend that, if possible, the hotel could have a designed place for smokers. This stay wasn't our more pleasant stay. Nearby attractions include El Cid Ceiba Resort Day Pass (0.09 miles), Mayan Plaza (0.2 miles), and Royal Village Shopping Center (0.1 miles). We were skeptical about going in this times of pandemic, but it has been a great mental therapy for our entire family mostly for our 2 kiddos. The small secluded beach is across the street, but there is a short tunnel/walkway that brings you there. Admire the award-winning architecture and the interior design of Grand Park Royal Cozumel; its Mayan touch that lives together with the nature that surrounds it will captivate you. All mentioned service points has been addressed and reviewed with the proper supervisors, and immediate actions has being taken. Once we did check in our room, the room wasn't cleaned very well, there was hair on the floor in the bathroom and the countertops had cup stains throughout the countertops in the bathroom and bedroom. Besides the place was pristine. It seemed like they catered towards American dishes more then anything. Top room amenities include a minibar, air conditioning, and a flat screen TV. Our room was in the 7th floor. Grand Park Royal Luxury Resort Cozumel Playa Paraiso Km. I will surely be comming back to the hotel again once covid is over!!! Yes, guests have access to a pool and a fitness center during their stay. This property has good facilities for families. Number 0 Persons 0 Rooms Occupation is incorrect. Great for families This property has good facilities for families. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. I must say, they stepped ahead to help me out even though with little english. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. This all-inclusive resort features two stunning towers overlooking the sparkling Caribbean Sea. Deluxe Accommodations with Private Balcony, Marble Floors, 27-inch Flat-Screen TV, Hair Dryer, Vanity Mirror and In-room Safes ALL MEALS, Including Breakfast, Lunch, Dinner and Snacks, including A la Carte Fine Dining Unlimited everything, our All-Inclusive vacation package includes Breakfast, Lunch, Dinner and everything in between. We got on the elevator with another couple on PB, which was fine. It is a great and friendly place to stay with a family and the island is full of natural treasures. Spend your day lounging at the pool, or take a short walk to the secluded beach club. The Grand Park Royal Kids' Club keeps tykes from 5-12 not only occupied, but ecstatic. The couple agreed without hesitation. Description. Two stunning towers at Grand Park Royal Cozumel Resort house 348 rooms and each boasts a private balcony, most with excellent views of the Caribbean - not even to mention the cruise ships that call, (up to nine per day), from every corner of the world. Guest staying in Grand Park Royal Cancun Caribe or Grand Park Royal Cozumel can enjoy a day pass in both resorts without charge. Which popular attractions are close to Grand Park Royal Cozumel? Not what we expected for a nearly 5 star resort compared to others we’ve been. Located in front of one of Cozumel's premier snorkeling and diving spots, this beachfront resort is within walking distance to main shopping and entertainment centers. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our room (2815/2817) the A/C rattled when it first came on, quite loudly, but didn’t bother us too much at night. Grand Park Royal Cozumel Internationally award-winning architecture makes Grand Park Royal Cozumel the perfect place to enjoy this spectacular island. Kind Regards, Javier Colorado General manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Del Mar Latino Beach Club Cozumel All Inclusive Day Pass, Hotels near Royal Village Shopping Center, Hotels near Planetario de Cozumel Cha'an Ka'an. Admire the award-winning architecture and the interior design of Grand Park Royal Cozumel; its Mayan touch that lives together with the nature that surrounds it will captivate you. Brush up on your Spanish or have a translator app as it’s a local neighborhood restaurant. We are definitely looking forward to welcome your return in the near future. We we're wearing our masks as they were too. Book your Grand Park Royal Luxury Resort Cozumel vacation package through Sunwing.ca — Vacations are easier Under Our Wing Grand Park Royal Luxury Resort Cozumel - Sunwing.ca It looks like you’re browsing from outside of Canada. There was a conversation Eduardo had asked in spanish to the other couple on the elevator if they we're ok with him standing next to them, yet he didn't ask my wife or I. The shower leaked on the floor out to the toilet area every time we took a shower. Review collected in partnership with this hotel, Response from , Director General at Grand Park Royal Cozumel. The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. Number of persons. However, every food server is friendly and with a smile under their masks. Is parking available at Grand Park Royal Cozumel? Accommodations. Grand Park Royal Cozumel is an all-inclusive luxury resort that sits right across the street from beautiful white sand beaches and miles of coastline. INCORRECT DATE. more. Grand Park Royal Cozumel All Inclusive Beach Resort Cozumel, Mexico 1 (888) 774 0040 or (305) 774 0040. Cle Elum, Washington offers 13 hotels, the largest of which by amount of meeting space are the The Lodge at Suncadia, with 20,000 square feet of event space, and the The Inn at Suncadia, with 12,769 square feet of event space.Check out the full directory of Cle Elum, Washington meeting hotels below. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. The beds were very uncomfortable, as well the pillows are too hard. Grand Park Royal Cancun Caribe - Luxury All-Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online Garden view rooms are looking at the “forest” of palm trees and don’t really have much of a view of the pool. Spend 5 All Inclusive Nights at the Grand Park Royal Luxury Resort Cozumel! Yes, dry cleaning and laundry service are offered to guests. Conveniently located restaurants include Half Senor Frogs, Bubba Gump Shrimp Co., and Jimmy Buffett's Margaritaville. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Dear guest, First of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. Immerse yourself in an incredible submarine adventure by practicing diving and snorkeling in the world’s second biggest reef. Does Grand Park Royal Cozumel offer any business services? Unfortunately I can't attach it to this section of comments. We let the front desk know about this issue. Day pass includes access to facilities and meals. Dear guest, first and foremost, we would like to express our gratitude for your preference for Grand Park Royal Cozumel. My wife held her breath till we got off the elevator on the 7th floor. With world-class accommodations, unending comfort and everything within reach, Park … The humidity can get bad too, but I was surprised at how quickly the room dehumidifies. What are some restaurants close to Grand Park Royal Cozumel? All of them are awesome. Crab cakes were amazing, shrimp wrapped in bacon was small and the bacon was hardly noticeable, but still good. See 6,600 traveller reviews, 5,250 candid photos, and great deals for Grand Park Royal Cozumel, ranked #24 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. This couple got off on the 6th floor. With unending accommodations and comfort, this hotel sets the bar high. While we were waiting initially for them to complete the check in process, personnel from the timeshare or Holiday Vacations welcomed us, gave us coupons, talked with us about what we wanted to. From the pools, Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. We was ok with this. Admire the award-winning architecture and the interior design of Grand Park Royal Cozumel; its Mayan touch that lives together with the nature that surrounds it will captivate you. Now £94 on Tripadvisor: Grand Park Royal Cozumel, Cozumel. I do not like the smell of cigarettes and it was the only thing I did not enjoy. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. The Grand Park Royal Cozumel offers direct access to the Royal Village Shopping Center, and guests receive special discounts when showing their wristband in shops. Book now! The restaurants are CLEAN. Dress code lunch: Sleeves shirt for men and dry clothes for all guests. It is very unfortunate to learn that we do not meet your expectation, we are in the process of improving our food and bevarage concept, and at this time we are repairing and reestablishing our elevators damage due Delta and Zeta. This was exceptionally rude, disrespectful and disregard for our safety. Upon walking the building and seeing the grounds, the resort was certainly not to capacity and there was plenty of ocean view rooms sanitized and available. What food & drink options are available at Grand Park Royal Cozumel? They wanted to make us happy so they moved us to an ocean view right away. Grand Park Royal Cozumel All Inclusive Hotel - Call Toll Free: 1-888-774-0040 or Book Online. Lots of personnel, but many times they were standing around. We went and explained our distaste and observations. Grand Park Royal Luxury Resort Cozumel - All Inclusive Location - Playa Paraiso Check-in - 23FEB21 Check-out - 02MAR21. The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island’s leading All Inclusive. Date of arrival Arrival date empty. All Inclusive Amenities! As for the All-inclusive part. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. Each of the 348 rooms features a private balcony, and most boast sweeping sea views. It was a nice stay. encounter we had was the day before we checked out January 3rd, 2021 we checked out the 4th of January. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Seemed like the restaurants were over staffed and the beach and pool areas were understaffed. Park Royal Grand Luxury, Cozumel offers world-class accommodations, unending comfort and is the perfect all-inclusive vacation. Jimmy Buffett's Margaritaville and the Hard Rock Cafe are both within a 10-minute walk. Two stunning towers at Grand Park Royal Cozumel house 348 rooms and each boasts a private balcony, most with excellent views of the Caribbean - not even to mention the cruise ships that call, (up to nine per day), from every corner of the world. Fun is guaranteed! Of course, there's plenty of fun for grown ups too. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The mini bar, we needed to request this to be filled or it was not stocked. Own or manage this property? Are any cleaning services offered at Grand Park Royal Cozumel? With special swimming pool games, water slide races, a playground and even a mini theater, everything is supervised by staff, and they're never far away. See more questions & answers about this hotel from the Tripadvisor community. Grand Park Royal Cozumel has a beachfront location in Cozumel, just a 10-minute walk from the cruise ship terminal, so expect ocean views marred by large ships. The grounds of the resort are very nice and well kept. Pools were on the colder side, refreshing as we would say. Rooms are cleaned daily and stocked with towels. Are there any historical sites close to Grand Park Royal Cozumel? Even though I was wearing a mask I could smell the foulness of his breath through my mask! Our most disgusting and disturbing. Cordially yours Javier Colorado General manager, This has been one of our favorite family trips in our lives. from the bottom of their hearts. The struck-out price is based on the property’s standard rate on our site, as determined and supplied by the property. At the time we went, we spent a full day (9:45a-5p) at the beach and pool and was served drinks in our chairs 3 times. You will also be delighted with a wide range of gastronomic options including seafood and international specialties. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Our activities program and nightly shows are ideal for enjoying in family. There are more places to choose from in the Cozumel area. ), the guest elevators were broken the entire 6 night stay, no fruit juice in the bars they use soda and syrup mixes, no upgrade given even though it's a VIP access property member for Hotel.com gold members.