SCOTTS ONLINE CUSTOMER CARE Do you have a query about an order, return or delivery? SCOTTS STORES CUSTOMER SERVICE Please use our Customer Service form below. If an item is flagged as ‘Low Stock’ it can still be added to your shopping bag and we will notify you should we not be able to fulfil your order. If you have any queries regarding any of our terms and conditions, please contact our Customer Care Team at [email protected] or on our Enquiry Line 0344 482 9700 which is currently open 9.00am - 5.30pm Monday to Friday, excluding public holidays. Calls may be monitored and recorded for training purposes. We pay for delivery on all orders over £75. if any items are received damaged or faulty, please telephone us within 5 days of receipt and we will be happy to assist you. DVDs/Blu-Rays. You can call Scotts at (877) 465-5160 toll free number, write an email, fill out a contact form on their website www.scotts.com, or write a letter to ScottsMiracle-Gro, 14111 Scottslawn Road, Marysville, Ohio, 43041, United States. Take to the post office, affix stamp and retain proof of postage. We made a pricing or product description error. This does not affect your statutory rights. The Scotts Lawn Care Program is the easiest way to grow a thicker, greener lawn with deeper roots and fewer weeds. When you order with us online, by post or on the phone, you are covered by the Consumer Contracts Regulations 2013. If you cancel within the statutory period you may claim a refund of any sum you have paid for the goods, less any charges we incur if you do not return them at your own cost. A deduction from the reimbursement may be made for any goods returned in an unsatisfactory condition as a result of unnecessary handling. Discover the beauty of truly realistic silk flowers. Get 10% off selected orders with this Scotts promo code: 15 January: 15% OFF: Use this Scotts discount code and score 15% off selected purchases: 15 January: Save big when you shop online at Scotts. Easy purchase and very good priced items with great customer service, would highly recommend!! For heavy items if you would prefer for us to arrange a collection then please email. If goods on which a discount/offer was originally received are returned, that discount/offer may no longer apply if you fall below the discount/offer threshold. We reserve the right to adjust the VAT element if this changes from 20% (as advised by HMRC). We only pay the cost of returns in exceptional circumstances. Calls to 03 numbers are often included in bundled minutes and unlimited call packages. By signing up you consent to receive the catalogues you have indicated our marketing emails and agree to our privacy policy. Please do not throw any electrical equipment (including those marked with this symbol) in your bin. Pushing aside day-to-day ordinariness, Tramlines … You are entitled to cancel your order if you so wish, provided this is done no later than 14 days after the day on which you r… When you place an order online with us you are making an offer to buy our goods. Although we do our very best to predict demand for the items featured in our collection, unfortunately we are not able to ensure permanent availability for every item. With great brands on sale such as adidas, Henri Lloyd, Lacoste, Fred Perry, Penguin, Firetrap and Duck & Cover, Scotts has established itself as a market leader in branded lifestyle fashion. We will take all reasonable steps to ensure all the information provided by you during payment is secure by using an encrypted secure payment mechanism. Returned parcels remain the customer’s responsibility until safely received by us. of Weeks Wait’ or a ‘due date’ you can still add it to your shopping bag in order to reserve it in your chosen colour and size. Scotts of Stow accept payment via the following credit and debit cards: Visa, Mastercard and American Express, subject to verification and in addition: PayPal and Google/GPay for online orders. Order 2 items from here received 1 item but not the 2nd n not getting told what's happening with the remaining item been 2weeks since I ordered Registered Office: 1 Crompton Road, Groundwell, Wiltshire SN25 5AW. Regrettably, at the present time, we are unable to ship orders to Eire or any other address outside the UK. In some instances, items may have been sold at their original prices on the website, or in the catalogue of one of our Scotts & Co. sister companies, and items may not necessarily have ever sold previously on this company’s website. You won’t be able to checkout on our website without upgrading. If we have your email address, we will send you an email to confirm that we have received your order request. a letter sent by post or an email). Their easy-to-use online store is a one-stop-shop for all your fashion needs. Charges for 03 numbers are the same as standard UK landline numbers starting 01 or 02. Please enter your customer number or order number * plus surname and postcode to track the status of your order. Read about their experiences and share your own! Please click here to discover how to upgrade – it’s very simple. Contact Scotts customer service. Their delivery service to my door was extremely quick and I could not fault it. You are entitled to cancel your order if you so wish, provided this is done no later than 14 days after the day on which you receive the goods. Order before 6pm. Read Sofia's experience of Scotts Menswear, and other reviews on A Spokesman Said. Get updates via SMS & email on the status of your order and receive a 1 hour delivery window, plus the option to track or divert your parcel. As standard the order charge will include a non-refundable charge for postage & packing. We recommend you obtain proof a certificate of posting. Whether you're looking for clothing from Hugo Boss, Fred Perry, Lacoste, or Tommy Hilfiger, you can get it on their site. All rights reserved. The Scotts of Stow website and catalogue are managed by Scotts & Co. (Scotts Ltd) Reg. Sign up for Scotts Program and you'll receive exactly what your lawn needs at just the right time to apply it. Once you've decided what to buy, come back online to order from us. If you want to try an alternative search please click HERE to return to the form. This is achieved through membership of the national Distributor Take-back scheme (DTS). The Scotts of Stow website and catalogue are managed by Scotts & Co. (Scotts Ltd) Reg. I’ve placed two orders with Scott’s… I’ve placed two orders with Scott’s previously and on both occasions an item in my order has been sold out but not advertised as such when I placed the order itself so the money is taken and I’m left waiting on the delivery for something they do not have then having the luxury of waiting to be refunded. "You/Your" means you, … You may return any item within 30 days of receipt for a full refund, replacement or exchange. Where we detail price reductions on our website the following pricing policy shall apply: The ‘WAS’ price shown next to an item on this website is the highest price at which the item has been offered for sale in the last 12 months by us or one of our sister company publications (details on request). We do not accept returns on: Software; Personalised and Bespoke items which are made for you; Perishable items (food and alcohol); Hygiene-sensitive items (including pierced earrings, underwear, pillows, mattress-toppers and duvets, beauty and grooming items, supplements and oils), unless faulty. loved the Farah boots I bought, nice colour, lovely fit, and great price. Follow and check our Scotts voucher page daily for new promo codes, discounts, free shipping deals and more. If an item has already reached our despatch channels and it is too late to cancel, we ask that you return the item(s) to us. 2548299 (England) trading as Scotts of Stow. Voice your opinion today and hear what 5824 customers have already said. Returns Scotts & Co, Unit 3, 1 Crompton Road, Groundwell Wiltshire SN25 5AW Please allow up to two weeks for the refund to be processed. You may be able to cancel your order but we’re pretty quick at picking and packing your order which means you’ll need to be quick. We despatch all items as soon as they are available, so parcels may arrive separately. Express or any supplementary delivery charges will not be refunded. Once an order’s been placed we are unable to add or change or amend your order. In placing an order for any of the items on our website you are agreeing to the terms and conditions listed below. You may be able to cancel your order up to 1 hour after placing but you’ll need to contact our Customer Service team to do it. You will be refunded accordingly. Love the range of menswear they sell and will certainly be buying from them again. Offers may be changed or withdrawn without notice by Scotts of Stow at any time. Read reviews of Scotts Menswear, share your experience and resolve your issues. Details below ) time to apply it must be accompanied by the original order away for no return ’. Being stock available by HMRC ) strive to bring our customers the best possible offers and whilst! 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