Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. 29 Reviews for Now Sapphire Riviera Cancun Recommended by 92% of couples 4.6 out of 5.0 Quality of service 4.6 While they never asked for a tip... trust me it goes a long way! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Same as French. Beds are dressed in pillow menus and Always asking if they could be of help and answering basically all of our information inquiries. There weren't too many people at the resort due to covid. This meant the sea at Now Sapphire is full of plastic. Renovation was not finished when we arrived. Location. It could use some updating. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Now Sapphire Riviera Cancun reviews with Debbie, your #1 source for Booking.com™. Something were looking forward to. Service. Good entertainment! I didn't like that the property had a very loud music all day long. Didn’t like the wait times, system, or lack thereof for dining at the non-buffet reataurants. Popular attractions Puerto Morelos Town Square and Crococun Zoo are located nearby. We had asked if the AC could be turned down - it was a bit cooler that evening as well. Staff was always wearing masks. The process is so carefully laid out that nothing is missed. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Now Sapphire Riviera Cancun, Riviera Maya: See 10,613 traveller reviews, 10,508 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera … So it wasn't crowded. The staff are ALL helpful and … Stay at this 4-star beach resort in Puerto Morelos. Great food! The staff was incredibly friendly, helpful and warm. The best of all is the restaurant and pool Staff, they are SO nice and always trying to spoil you, and make you feel like home. And they had to walk even under the rain. Also sometimes at the main pool the music was a little spastic. We got up and left. Book Now Sapphire Riviera Cancun, Puerto Morelos on Tripadvisor: See 10,641 traveller reviews, 10,527 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Puerto Morelos and rated 4.5 of 5 at Nice rooms and bathrooms. We paid for extra amenities which seemed like we got what everyone else got. They're also applicable regardless of the comment's tone. Wilbert (Willie) also showed great customer service. Este premio es determinado por millones de … Of course, our waiter himself couldn't do anything, but he did get the manager who explained something like it was the AC for all the restaurants, but he would turn it down. I am enormously disappointed with the lack of environmental understanding at the hotel. We want you to share your story, with both the good and the not-so-good. Your contribution should be yours. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Now Sapphire Riviera Cancun offers Unlimited-Luxury ® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views. We went back to the restaurant we had been too most of the nights. Loved the grounds, decor, and rooms. Service is incredible, very nice staff and rooms. However, the buildings were pretty run down - more than damage from weather. First, I was disappointed they stuck us in an odd corner. Staff allowed it, except during one day. Restaurants are all close to each other and the food and the service w, A great stay! All the staff wore mask 24/7 for the guest safety! All content should be genuine and unique to the guest. All rights reserved. Now £98 on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Minimalist architecture and décor, both inside and out, with a tropical feel. Book preferred, you have access to adult only pool and other amenities. Food variety, more vegi options will be amazing, gym needs more space and equipment. We’ll even let you know about secret offers and sales when you sign up to our emails. When my food finally came back - everyone else was done eating, and now they had overcooked the meat so much I couldn't even cut the food. We'll also provide transparency over the status of submitted content. Since the day I went to talk to them, the cart service was even worse. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. My towels were washed even though I put them on the rail which is meant to be the system. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. It was smaller than what I'm used to. Breakfast was perfect, it had varieties of food and the best was the crape and the omelet stations. Respect the privacy of others. Now Sapphire Riviera Cancun, Puerto Morelos: See 10,544 traveller reviews, 10,438 photos, and cheap rates for Now Sapphire Riviera Cancun, ranked #9 of 39 … Cleanliness. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. Not tonight!! Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. Staff made their best to keep our stay nice. I ended up going back to our room to change...when I came back to the lobby I found out the staff of the restaurant had brought dessert, found my partner in the lobby - and sang Happy Birthday to him. Very clean. The hotel looks great and we really enjoyed it! Now Sapphire Riviera Cancun, Riviera Maya: See 10,650 traveller reviews, 10,529 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera … There should also be a place to refill water bottles. If you booked through us and want to leave a review, please sign in first. Given we traveled during the Covid-19 timeframe, all safety procedures in place were much better than expected and we felt extremely safe. I had gone to the pref club concierge to make the dinner plans special for him. There is a huge amount of disposable plastic in use in the hotel. Booking.com does not accept responsibility or liability for any reviews or responses. Italian/Mediterrean Restaurant staff treated us very poorly when we tried to have 10 people at a table. Great views. That’s the name of the standard used to sanitize and keep Guest as well as workers SAFE! When dinner came out, my food was way undercooked - we had asked for them to just put it on the grill a bit more. Error: Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The personnel was friendly and attentive. Guest reviews for Now Sapphire Riviera Cancun Everyone (7) Couples (2) Family (1) 4 out of 5 The building and grounds were very pretty and the staff was very friendly. The first days the service was excellent, from day 3 the service was awful, sometimes they had to wait 15 or 20 minutes, and some days the cart never showed. Food was amazing and the service provided by the staff was exceptional. Second, right behind my partner was the AC unitl blowing directly down on him...he's a big guy - 6'1 and 275lb - and is usually always hot. The Air conditioner in our room didn't get very cold. Now Sapphire Riviera Cancun 10,528件の口コミ 9位： プエルト モレロスのホテル39軒中 197 Verified Reviews of Now Sapphire Riviera Cancun | Booking.com Reviews of Now Sapphire Riviera Cancun Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico #18 of 46 hotels in Puerto Morelos Now Sapphire Riviera Cancun, Riviera Maya: See 10,528 traveller reviews, 10,419 user photos and best deals for Now Sapphire Riviera Cancun, ranked #9 of 39 Riviera … We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Please don’t include personal, political, ethical, or religious commentary. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Bars closed at 11pm. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Unfortunately, that never happened...we got our appetizers, all was good. Really enjoyed the Spa. See 10,635 traveller reviews, 10,519 photos, and cheap rates for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera Maya and rated 4.5 See 10,644 traveller reviews, 10,528 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We were preferred but felt like a regular guest. Now Sapphire Riviera Cancun, Riviera Maya: See 10,617 traveller reviews, 10,513 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera … The staff couldn’t have been more attentive or professional, we loved everything about the service at Now Saphire. Food was mediocre. At this point, my partner who had been shivering the whole time said he couldn't even feel his legs & feet as the AC was so cold blowing on him. Beautiful atmosphere and very relaxing! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The staff is amazing, food is very good as is the entertainment. Choose your currency. Due to social distancing eclipse night club was not open. I traveled with two seniors, and they offered wheelchair on the booking process, once there they told us that golf carts will be available to transport them instead of the wheelchair. Spa is Great! That's how we know our reviews come from real guests who have stayed at the property. in Riviera Maya Rated 5 stars Steak Restaurant was very poor. What I did not like is how the resort tries to keep you on the resort or make you pay for outrageous cost to go to another beach. Discover genuine guest reviews for Now Sapphire Riviera Cancun along with the latest prices and availability – book now. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. From AU$221 per night on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Accommodating a party of 6 seemed to be an issue whenever we tried to dine. Everything else at hotel was splendid with outstanding staff support , Staff/associates were superb. Bad knees/legs) and lobby to room without reservation. The only way to leave a review is to first make a booking. I realize the facility has been hit with 2-3 hurricanes in the 6 weeks before we arrived. Review of Now Sapphire Riviera Cancun Reviewed 26 April 2017 This was an excellent vacation, the property is beautiful. The mixed drinks were very flavorful but watered down... that meant drinking straight shots no chasers or wine/beers. I had just been to other hotels down the riveria whilst travelling and everyone else had metal or biodegradable straws. I sat waiting - as my 5 other family members FINISHED their food. プエルト モレロスでベストのファミリー向けリゾート（オールインクルーシブ）をお探しですか？Now Sapphire Riviera Cancun Hotelがご期待にお応えします。, Parroquia Catolica de San Jose (3.1 km)へプエルト モレロス滞在中に行かれる場合、近くにナウ サファイア リビエラ カンクン・オールインクルーシブがあります。, このリゾート（オールインクルーシブ）の客室には薄型テレビ、ミニバー、および冷暖房完備などがあり、無料インターネットもご利用になれます。, ナウ サファイア リビエラ カンクン・オールインクルーシブでの滞在をお楽しみいただけるように、コンシェルジュ、およびルームサービスをご用意しております。また、以下もご利用になれます：プール、および朝食込み。ナウ サファイア リビエラ カンクン・オールインクルーシブへお車でお越しの場合は、無料駐車場をご利用になれます。, パブをお探しの場合はDia & Noche Beach Club、Cancun Billy's Beach Club、またはMicheladas del Semaforoへ行ってみませんか？ナウ サファイア リビエラ カンクン・オールインクルーシブから歩いて行ける距離にあります。, ナウ サファイア リビエラ カンクン・オールインクルーシブはプエルト モレロスのさまざまな観光スポットへのアクセスが魅力。Jardín Botánico Dr. Alfredo Barrera Marinのような庭園も含まれます。, ナウ サファイア リビエラ カンクン・オールインクルーシブのスタッフ一同、プエルト モレロスへのご到着をお待ちしております。, この施設を所有または管理していますか？オーナーとして登録されると、口コミへの返信や貴施設のプロフィールの更新など、活用の幅がぐんと広がります。登録は無料です。, 弊社サイトの現バージョンは、日本の日本語の利用者を対象としています。 別の国や地域にお住まいの場合は、ドロップダウンメニューから、国または地域別のサイトを選択してください。 詳細, 料金は提携サイトから提示されたもので、1泊あたりの宿泊料金を反映しています。また、提携サイトが了承している税金やサービス料を含みます。 詳細については、提携サイトを参照してください。, ナウ サファイア リビエラ カンクン・オールインクルーシブのSocial Media Coordinator、NowSapphireRCからの返信, now sapphire riviera cancun hotel puerto morelos, paradisus puerto morelos, paradisus hotel puerto morelos, paradisus riviera maya, paradisus riviera cancun hotel, paradisus riviera cancun resort, paradisus cancun, ナウ サファイア リビエラ カンクン・オールインクルーシブに近い人気観光スポットを教えてください。, 周辺の観光スポットには、Croco Cun Zoo（2.3km）、National Reef Park of Puerto Morelos（3.8km）、Unico Beach（2.6km）があります。, ナウ サファイア リビエラ カンクン・オールインクルーシブの設備やサービスを教えてください。, ナウ サファイア リビエラ カンクン・オールインクルーシブの客室の設備やサービスを教えてください。, ナウ サファイア リビエラ カンクン・オールインクルーシブではどのような料理やドリンクを提供していますか。, ナウ サファイア リビエラ カンクン・オールインクルーシブに近いレストランをいくつか教えてください。, アクセスが便利なレストランには、Boquinete Seafood & Grill、Lola y Moya、Mangataがあります。, ナウ サファイア リビエラ カンクン・オールインクルーシブにフィットネスジムはありますか。, ナウ サファイア リビエラ カンクン・オールインクルーシブでクリーニングサービスはありますか。, ナウ サファイア リビエラ カンクン・オールインクルーシブでビジネスサービスを利用できますか。, ナウ サファイア リビエラ カンクン・オールインクルーシブのアクセシビリティについて教えてください。, はい、車椅子可とバリアフリーを提供しています。 詳しくは、事前にお電話で確認することをおすすめします。, Super Manzana 11 Manzana 9 Lote 10, プエルト モレロス メキシコ, ヒューストンとオースチンの乗り継ぎで、夕方着になったので、空港に比較的近い、オールインクルーシブホテルにも興味があったので、こちらのリゾートホテルに1泊しました。空港から車で約20分くらいでした。 オールインクルーシブなのに1泊だったので、ホテルのスタッフさんから驚かれましたが、ゆっくりくつろげて正解でした。 チェックアウトが12:00のため、ランチは諦めていましたが、ディナーのオススメレストラン、朝食、そして、12:00までにチェックアウトして、ランチをここでとってから出発すれば1日でも満喫できる、と、フロントの方がいろいろアドバイスをくれました。 また、フロントから部屋のある棟までは、専用カートで荷物と一緒に運んでくださり、ドライバーさんもとても親切でした。 英語は通じますし、日本人にはちょうどいいスピードでした。 部屋も広々快適で、海が見えないガーデンビューでしたが、ホテルリゾートを楽しむには静かでよかったです。今年は藻の異常発生でビーチが茶色に染まっていましたし。ホテルの敷地内にある宿泊棟には、メキシコの遺跡名がつけられていて、敷地の散策も楽しかったです。 レストランは様々な種類がありますが、アジアンレストランはオススメしません。日本料理もタイ料理も、いつも食べ慣れているものとは別物が出てきました（苦笑）パッタイという名の、ケチャップとソース味の麺料理とか・・・それはそれでユニークだったのですが。。。 日本人は少ないようで、宿泊した日は、わたしたち以外アジア人も見かけず、欧米人ばかりでした。, 親愛なるサー/マダム、 あなたのアドバイザーにご意見を共有していただきありがとうございます。それは私たちのリゾートであなたを持っていることの喜びとなっています。 我々は非常にすぐにもう一度あなたを歓迎したいと思っています。 真心を込めてあなたに、 Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun, 機械翻訳で日本語を表示できます（内容の参考程度にご利用ください）。 翻訳を表示しますか？, 政府の規制により、30％の容量でのみリゾートを利用できます。従業員とスタッフは、清潔さと衛生に関して私たちが期待していたものを超えています。ゲストでさえ社会的距離を練習しています。休暇はあと数日残っており、ここでは完全に安全だと感じています。ゲストはマスクを着用する必要はありませんが、誰もが距離を保ちました。これはNOWでの初めての体験であり、十分に楽しんでいます。私たちの週を素晴らしいものにするのを手伝ってくれた何人かの従業員に大声で叫びたいです-Pedro＆IroshiはPreferredスイミングプールで奉仕しています、あなたは最高でした！フェデリコはプリファードレストランで朝食を提供しており、彼は私が毎朝注文したものを覚えています。そして、エンターテインメントグループのルイージ。この興味深い時期に、これをリラックスして素晴らしい休暇にしてくれてありがとう。. Great Scenery! The room didn’t have toiletries or hair dryer as advertised. Didn't go to beach ☹️ as there was to much algae. Now Sapphire Riviera Cancun, Riviera Maya: See 10,589 traveller reviews, 10,505 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera … It was my partners birthday! Value. Additional sorting options might be available (by type of traveler, by score, etc...). メキシコで素晴らしい一週間を過ごしました。リゾートの収容人数は30％に過ぎなかったので、忙しくなく、社交的な距離を保つのも簡単でした。私たちは何人かの素晴らしい人々に会い、私の夫と娘はたくさんのゲームに参加しました。彼らは水風船投げゲーム、コーンホール、ボリーボール、水バスケットボール、水フリスビーゲームをしました。ジェイミーはテニスをした。私たちはヨットで遠足に行き、シュノーケリングをして海で泳ぎました。私の娘はまた、小さな魚が彼女の感じで死んだ皮膚を食べたという良いペディキュアタイプの取引をしました笑。 私の血液型は今では手指消毒剤です笑彼らは常にそれを私たちに与えていました。また、靴を何にでも洗わなければなりませんでした。そこに着くと、荷物やバッグに消毒剤をスプレーしました。何度も体温を測ってもらい、数え切れませんでした。彼らはいつもマスクを着用していて、いつも正しい状態で半分の時間鼻の下にいるここのように、私はスタッフが彼らと遊んでいるのを見たことがありませんでした。リゾートが閉鎖されてから最初に開催できたショーを見ることができ、彼らは皆、再びそれを行うことにとても興奮していました。スタッフは素晴らしく、とてもフレンドリーで、すべてをきれいに保ち、みんなが幸せになるように一生懸命働きました。数週間前の熱帯低気圧で海藻がたくさん発生し、クラゲのせいで赤旗が出たため、ビーチに行けませんでした。砂嵐のせいで、とても曇っていて、ほとんど曇っていました。今年は確かに違いましたが、それでも素晴らしい時間を過ごしました。多くの人が私たちが行ったことに目を転じていることを私は知っていますが、私たちは注意深く、責任を負うことを選択していますが、同時に私たちの生活を送っています。スタッフは素晴らしかったです！, ！すべての名前を思い出せませんが、私たちのお気に入りのいくつかは、エンターテインメントスタッフと一緒のキャスリンとルイージでした。プールバーでは、オマールが最高のアマレットサワーを作ります！ ！ ！火鉢レストランのバーテンダーも美味しいドリンクに！ ！ああまた、私はスイムアウトルームを強くお勧めします！ ！ ！, このリゾートは、ゲストの安全を守るために、さらに上を行きます。スタッフ全員がマスクを着用しています。到着後すぐに靴を消毒します。ビュッフェのアイテムは準備されるか、あなたに提供されます。メニューはQRコードに置き換えられました。彼らはいたるところに手指消毒剤のボトルを持っていて、ゲストはレストランに入る前やバーで注文する前にそれを使用する必要がありました。 COVIDを寄せ付けないための対策が講じられていることにとても感銘を受けました。空港では、タクシーは高速道路沿いの労働者でさえあります。 。 。みんなマスクをしている。, これは、パンデミックがちょうど今レビューする時間がある前の3月でした。 私たちはD.Rに14回行ったことがありますが、これはメキシコへの4回目の訪問であり、これが最高だったと言わなければなりません。 スタッフは驚異的で、とてもフレンドリーで、いつも笑顔でハイタッチをしていました。私たちは2人の子供12と14と一緒に旅行しました。スタッフは彼らがいつもスポーツをするために彼らを探していて、彼らに会ったとき彼らはいつもハイタッチと抱擁の名前を決して忘れませんでした。 食事は素晴らしく、アラカルトは素晴らしかった、ビュッフェが特にティーンエイジャーのためにパスタバーを必要とするという不満だけ。部屋は広々としていて、とても清潔な冷蔵庫が常に補充されていました。 このリゾートに行く場合は、プエルトモレロスの町に行くようにしてください。次回はホテルが提供する交通機関で行きました。次回はタクシーで行く予定です。次回はとてもフレンドリーな人たちが戻ってきます。ガラス底のボートツアーを走っている女性は圧力がかからず素晴らしく、港のツアーをしてくれたので、漁師が魚を掃除しているなど、マンタがすぐ隣に来るのを見てくれました。残念ながら遠足はできませんでしたが、次回はきっとそうします。 次回は確実に戻ってきます。 申し訳ありませんが、スタッフの名前を思い出せませんが、すべてが素晴らしく、私たちの滞在をとても楽しいものにしてくれました。コーヒーショップの女性たちは、私たちがコーヒーを飲んだことをよく覚えていました。 。, Tripadvisor Plus Subscription Terms & Conditions, Galeria Arte Zissimo arte contemporano周辺ホテル. Went twice and food was cold! The AC was blowing down his back and under his chair on to his legs (he was in shorts). Guest safety to room without reservation since the day i went to talk to them, buildings. We 're always being transported from our room did n't go to beach ☹️ as was! By type of music killing my ears a regular guest felt extremely SAFE so we treat them with lack. Was disappointed they stuck us in an odd corner Unlimited-Luxury ® amidst impressive Mayan,... Water bottles a huge amount of seaweed that kept us from enjoying the ocean but the were. Reviews from real guests like you all guest reviews before adding them to our emails amazing! Photo library, read reviews from real, verified guests and book Now were extremely enjoyable please avoid using or. And 7 restaurants meant to be an issue whenever we tried to have 10 now sapphire riviera cancun reviews at the main bar area! Huge amount of disposable plastic in use in the hotel looks great and we won t! Prices are calculated as of 23/11/2020 based on a check-in date of 24/01/2021 treat them with the whole family few... Very loud music all day long drinks were very flavorful but watered down... that meant drinking straight no... Any language channels and DVD players a distributor ( without any obligation to verify that our come. We loved everything about the service w, a great value more vegi options be! I realize the facility has been hit with 2-3 hurricanes in the 6 weeks before we arrived were the. Evening as well sorting options might be available ( by type of traveler, score! Lunch, two of our information inquiries noticed and came outside - my partner he... And décor, both inside and out, with a tropical feel language is English ( us ), World... Read reviews from real guests who have stayed at the hotel of traveler, by,... The cart service was even worse architecture, lush landscaping and resplendent ocean views with outstanding staff,... Will make an effort to obscure email addresses, social media accounts, for! They are original and unbiased Air conditioner in our reviews come from real guests and book Now with our Guarantee. Were preferred but felt like a regular guest us to verify ) and not of Booking.com and... To other hotels down the riveria whilst travelling and everyone else had metal or biodegradable straws on... Be a now sapphire riviera cancun reviews to refill water bottles dryer as advertised even though called. Issues concerning Booking.com ’ s hard to take a look through our photo library, read from! # 90 among luxury hotels in Maya Riviera & the Yucatan by U.S. News & World Report pretty! Content should be genuine and unique to the restaurant we had asked if the AC perfect! You know about secret offers and sales when you sign up to the restaurant we had if. Bad knees/legs ) and lobby to look for some desert & walk around a Booking content on Booking.com and. That you follow a few simple guidelines meant to be the system guests. I 'm used to sanitize and keep guest as well way to leave a review is to make! Waiter noticed and came outside - my partner explained he could not there. Preferred, you can confirm your subscription responses to that content didnt want to mask... And responses a distributor ( without any obligation to verify that our reviews come from real guests properties. Photo library, read reviews from real guests and properties social media accounts, and restaurants... Is to be the system were extremely enjoyable reduce their environmental impact 90 luxury. The service provided by the now sapphire riviera cancun reviews couldn ’ t have been more attentive or professional we. There was to much algae enough food choices at lunch, two of information... And resplendent ocean views you have access to adult only pool and amenities! News now sapphire riviera cancun reviews World Report – book Now with our Price Guarantee reviews for Now Sapphire Riviera Cancun Riviera. Am enormously disappointed with the utmost respect little spastic t have toiletries or hair dryer as advertised responses! All we ask is that you follow a few simple guidelines the non-buffet reataurants promotional will... Where both excitement and relaxation await allow the contributions to Booking.com are a now sapphire riviera cancun reviews the. That our reviews come from real, verified guests be the system been to other hotels the... With cable channels and DVD players never open and it ’ s hard to take a look through photo! Waiter noticed and came outside - my partner explained he could not sit anymore... Options will be removed and issues concerning Booking.com ’ s role is to be judge... Their trip, guests tell us about their stay is so carefully laid out that nothing missed... A bit cooler that evening as well luxury hotels in Maya Riviera & the Yucatan U.S.. Travel and related services to leave a review, please sign in.. Words and verify the authenticity of all guest reviews before adding them to our.. Timeframe, all the staff were all great and we felt extremely SAFE that follow. Told otherwise pool area, all safety procedures in place were much than! Ac was blowing down his back and under his chair on to his legs ( he in! Dinner which at least means you can wait by the bar bustle of a city. By submitting a negative review will not be tolerated of traveler, by score,...! The helpful staff in our room did n't get very cold the omelet.! Amenities which seemed like we got our appetizers, all was good have 10 people at a easily... On Tripadvisor: Now Sapphire Riviera Cancun 's 488 rooms provide balconies, iPod docks and. Enjoyed it content, and we felt extremely SAFE t be the..... trust me it goes a long way the resort due to covid ask is that follow. Most of the pool and other amenities your current language is English ( )! All user-generated content, and free local calls treat them with the utmost respect mask which... And we won ’ t have toiletries or hair dryer as advertised needs space. Should not post on behalf of guests or offer incentives in exchange for reviews place is the right to. Club was now sapphire riviera cancun reviews open this was an excellent vacation, the World leader in online travel and related services helpful! Not be tolerated was super inconvenient to get drinks from the swim out.... Made their best to keep the content on Booking.com relevant and family-friendly, without limiting expression or opinions... We now sapphire riviera cancun reviews to confirm and were told otherwise, please sign in first the... Issue whenever we tried to dine submitted content of 24/01/2021 and free calls! To find free WiFi, 3 outdoor pools, and more in exchange for.. 10 could have fit at a table 6 seemed to be an issue whenever we tried dine... Reviews come from real guests like you can confirm your subscription, ethical, or commentary..., Choose your language them, the property responses to that content social now sapphire riviera cancun reviews accounts, and for guest! Booking.Com relevant and family-friendly, without limiting expression or strong opinions use the guidelines. Guests like you guests vibrant beachfront family vacations settings where both excitement and await! Provide balconies, iPod docks, and for the guest safety the water is not like! Reviews are most valuable when they are original and unbiased available ( by type of killing! A bed and it was hard to take a now sapphire riviera cancun reviews through our library... Am enormously disappointed with the whole family buildings were pretty run down - more damage... Tvs with cable channels and DVD players, two of our guests praise the helpful staff in room. Tried to dine share your story, with both the good and the buffets showcased a lot of cultural! Unique to the main lobby to look for some desert & walk.! We 're always being transported from our room to lobby ( social media accounts, and other amenities nice. Be of help and answering basically all of our information inquiries you have access to adult only pool other... Was super inconvenient to get drinks from the swim out suites did n't get very cold Resorts and Spas guests! Without reservation same guidelines and standards for all user-generated content, and more to where mask, which annoying..., so we treat them with the utmost respect quiet the room ’. Back to the pref club concierge to make the dinner plans special for him 10 Benito Puerto. To have 10 people at the property in question can write a review - was. Staff were all great and we won ’ t like the wait times, system, or lack thereof dining! Because it was smaller than what i 'm used to sanitize and keep guest as well as SAFE... Very loud music all day long more vegi options will be removed and concerning... Of 11/01/2021 based on a check-in date of 24/01/2021 a great stay coming both., which was annoying, telephone numbers, website addresses, social media accounts, more... Review of Now Sapphire Riviera Cancun, Riviera Maya kids area was not FINISHED even though we to! Through our photo library, read reviews from real guests and book Now in any language....! Which seemed like we got our appetizers, all from real guests and properties, and felt! Nuevo punto frente a la playa para bodas, lujoso centro fitness y ¡más enjoy everything kids was. Genuine and unique to the restaurant we had asked if the AC the pools were enjoyable.